FAQ

Before you order.

Where do you deliver?

We currently deliver within Zurich city and selected nearby areas. For hotels and partner requests, contact us with the address.

How early should I order?

We recommend ordering at least 48 hours before delivery so we can prepare the box carefully and confirm product availability.

Can I customize the box?

Yes. Custom notes and selected guest preferences are possible during the launch phase.

Are alcohol-free options available?

Yes. Alcohol-free editions are available on request and can be prepared for families, Muslim travelers or alcohol-free gifting preferences.

Can hotels order for guests?

Yes. We welcome hotel, serviced apartment, Airbnb host and concierge requests.

Do you offer corporate orders?

Yes. Business and bulk orders are available on request for meetings, visiting partners, conferences and VIP guests.

How do I order?

During the launch phase, you can order by email or Instagram DM. We will confirm the details personally.

What is included in the Classic Edit?

The Classic Edit includes a curated selection of Swiss products, a personal welcome card and premium packaging. Final contents may vary depending on availability.

ORDER & PARTNERSHIPS

Ready to create a Swiss welcome?

Contact us for launch orders, hotel partnerships, corporate gifts or custom Zurich welcome boxes. We will help you choose the right edition and arrange Zurich delivery.

Zurich, Switzerland · Premium Swiss gift boxes & welcome experiences